Always try to stay local using local business. Needed softener service so gave them a try. Waited the 10-2 appointment window no one showed up. Tech called me later told me they didn't tell him he had a service call. Tech showed up late and in a big hurry. No shoe covers etc, have wood, tile and carpet, so not a biggie, but just shows respect for the customers home since we do remove shoes when entering. He rushed to the softener, I told him I removed an item from the Venturi to see if I could make the softener work, he replaced the plug set softener to regenerate, reset program , which I have done many times then started to depart. I asked him if he was going to test the water, he then went to kitchen sink tested in seconds said water was soft, left.
Service special $49.00, time spent about 10 mins. Asked owner to call, he did so I told him my feelings. I prob will be calling Chicago or South Bend to install a new softener, not AIM Laporte.
All USA
Always try to stay local using local business. Needed softener service so gave them a try. Waited the 10-2 appointment window no one showed up. Tech called me later told me they didn't tell him he had a service call. Tech showed up late and in a big hurry. No shoe covers etc, have wood, tile and carpet, so not a biggie, but just shows respect for the customers home since we do remove shoes when entering. He rushed to the softener, I told him I removed an item from the Venturi to see if I could make the softener work, he replaced the plug set softener to regenerate, reset program , which I have done many times then started to depart. I asked him if he was going to test the water, he then went to kitchen sink tested in seconds said water was soft, left. Service special $49.00, time spent about 10 mins. Asked owner to call, he did so I told him my feelings. I prob will be calling Chicago or South Bend to install a new softener, not AIM Laporte.