Don't use this jeweler! Their customer service cannot be trusted, and they sell out their customers when insurance claim is filed!
My husband spent over $11k on my wedding ring at Barrington. We also had Barrington design a diamond cross pendant valued around $7k. Finally, we paid Barrington to appraise these pieces, as well as a tanzanite diamond pendant, appraised at over $5k .
Barrington assured us that they would fax all three paid appraisals to our insurance company, for my separate insurance rider.I later lost tanzanite pendant when chain broke, Barrington would not offer proof that they sent appraisal to insurance company, as promised, saying they couldn't find it but found orher two faxes.
Insurance company records showed they never received the third/ tanzanite appraisal, thus my claim was denied. My repeated, ongoing pleas for Barringtons' assistance fell on deaf ears.
It was not until I told owner Mitra that I was going to give Barrington a poor online review, she miraculously "found proof" that the appraisal had been faxed, and threatened to use social media against me if I posted a negative review.(Barrington never provided the "proof" to me or my insurance company)
By this time my insurance claim was denied,. I suffered a loss of around $6k, and Barrington /Mittra refused to make any type of monetary adjustment, after my loss, teLling me to fight the insurance company.
BUYER BEWARE. THIS IS NOT AN HONEST JEWELER..
All USA
Don't use this jeweler! Their customer service cannot be trusted, and they sell out their customers when insurance claim is filed! My husband spent over $11k on my wedding ring at Barrington. We also had Barrington design a diamond cross pendant valued around $7k. Finally, we paid Barrington to appraise these pieces, as well as a tanzanite diamond pendant, appraised at over $5k . Barrington assured us that they would fax all three paid appraisals to our insurance company, for my separate insurance rider.I later lost tanzanite pendant when chain broke, Barrington would not offer proof that they sent appraisal to insurance company, as promised, saying they couldn't find it but found orher two faxes. Insurance company records showed they never received the third/ tanzanite appraisal, thus my claim was denied. My repeated, ongoing pleas for Barringtons' assistance fell on deaf ears. It was not until I told owner Mitra that I was going to give Barrington a poor online review, she miraculously "found proof" that the appraisal had been faxed, and threatened to use social media against me if I posted a negative review.(Barrington never provided the "proof" to me or my insurance company) By this time my insurance claim was denied,. I suffered a loss of around $6k, and Barrington /Mittra refused to make any type of monetary adjustment, after my loss, teLling me to fight the insurance company. BUYER BEWARE. THIS IS NOT AN HONEST JEWELER..