I had a long day ahead the next day and it was blazing hot outside, the temp was cresting 90 degrees. As a dog lover, I always feel bad about having to leave my pups for so long, but knew they were safe and sound at home in the air conditioning. That is, until the A/C started grinding outside in the middle of the heat wave. Dean was working on a neighbor’s unit outside at the time, and I rushed out in a panic asking if he could hear the noise. He did, and said he would see what’s wrong with it when he was done. Dean knocked a half hour later, walked around to the A/C unit, popped off the panel, and fixed it. Just like that, 10 minutes, over and done. I can’t remember the last time a service tech was so efficient or, frankly, such a godsend. He told me how to maintain the unit, took down my information, and set up the invoice back at the shop. No hassles, no excuses, no headache. I went in to the shop and introduced myself, you couldn’t meet a friendlier staff and you couldn’t ask for a better business to call when something at home goes down for the count!
I had a long day ahead the next day and it was blazing hot outside, the temp was cresting 90 degrees. As a dog lover, I always feel bad about having to leave my pups for so long, but knew they were safe and sound at home in the air conditioning. That is, until the A/C started grinding outside in the middle of the heat wave. Dean was working on a neighbor’s unit outside at the time, and I rushed out in a panic asking if he could hear the noise. He did, and said he would see what’s wrong with it when he was done. Dean knocked a half hour later, walked around to the A/C unit, popped off the panel, and fixed it. Just like that, 10 minutes, over and done. I can’t remember the last time a service tech was so efficient or, frankly, such a godsend. He told me how to maintain the unit, took down my information, and set up the invoice back at the shop. No hassles, no excuses, no headache. I went in to the shop and introduced myself, you couldn’t meet a friendlier staff and you couldn’t ask for a better business to call when something at home goes down for the count!