The first year was great, after I renewed my lease a 2nd year the office staff really messed up my rental amt which included a credit for an overage on water, end result I paid what I was told to pay, by a letter always put on my door instead of an official statement and then I got a past due notice, it was a total mess and I was not the only one !! It didnt end well for me, I was always A good tenant and felt I was treated unfairly I know that one of the office staff that made the error is now no longer there, but one of them still is at the neighboring apts ,I usually do not make negative comments but made an exception here
The first year was great, after I renewed my lease a 2nd year the office staff really messed up my rental amt which included a credit for an overage on water, end result I paid what I was told to pay, by a letter always put on my door instead of an official statement and then I got a past due notice, it was a total mess and I was not the only one !! It didnt end well for me, I was always A good tenant and felt I was treated unfairly I know that one of the office staff that made the error is now no longer there, but one of them still is at the neighboring apts ,I usually do not make negative comments but made an exception here