Granite City Food & Brewery

Honestly the worst experience I've had in a while. I've been here an hour and a half and just got my lukewarm food. I can see into the kitchen from where I'm standing, and i can see how much food needs to be run. It's crazy. I'm actually angry, at a restaurant! I've worked restaurants 5 years, and currently still do work at one, and I've never been this angry before. I just don't get it. Don't come here. Literally go anywhere else.

The service is very bad. 20 minute waited to be seated but 1/2 of the tables were empty. Our order was taken and drinks and appetizers were delivered but an hour later our meal had not been served at our table. During this hour no one, waiter or manager checked to see what the problem was. We talked with the manager and she said that the kitchen was not able to keep track of orders. The manager gave us the drinks and appetizers for free. We left without our meal, other customers had the same experience. Other customers complained of long waits and cold food. The place was understaffed with a very small kitchen crew. Do not waste your time at this place.