The customer service is polite and I have never had a negative experience going into the bank. However, the online platform is severely lacking. They keep financial records on their net-teller for only 3-4 months before erasing your history. Further, they do not even store all of your past bank statements online- you have to request a paper copy to even get those records. If there is any chance that you are going to be audited, do not bank with IMCU.
All USA
The customer service is polite and I have never had a negative experience going into the bank. However, the online platform is severely lacking. They keep financial records on their net-teller for only 3-4 months before erasing your history. Further, they do not even store all of your past bank statements online- you have to request a paper copy to even get those records. If there is any chance that you are going to be audited, do not bank with IMCU.