Kinser Cleaners & Launderers

I recently took two items to Kinser Cleaners and Launderers, one of which needed dry cleaning and another which needed to be hemmed. They did a great job cleaning my silk shirt at a reasonable price, but I was incredibly unimpressed with how they handled my other shirt. I had a woven cotton shirt whose hem had separated a few inches on the side and needed to be serged back together. They said that they could finish it over the weekend, but had not completed it by Monday. I came back 8 DAYS LATER and they still had not completed what was a 15-20 minute job and told me to call the next day to ensure that a priority was set on my sewing job. The purpose of a business is to serve its customers and the onus should not be on the customer to reminder the sewing person at a dry cleaner to do such a small job, after having been given WAY longer than they originally promised. If you need dry cleaning done, great place. If you need adjustments or tailoring, avoid this store at all costs.