Laser Storm

Bought laser tag for 4 on Groupon. Pretty good price on Groupon. seen other reviews and it said to call and put reservations. All that was fine. Got there, and the young boy working the desk wasn't very friendly. I also asked him how much it was to bowl since it's in the same facility and he said and I quote "I don't know" (rolling his eyes) "I guess you will have to ask up there!" I said up where? "He said their desk, not mine." Wow! Also after our first round the rude boy working the desk had another co-worker teenager come in & they basically goofed around the entire time. Paying zero attention to their customers. Very unprofessional establishment. We did our two games of laser tag and our guns didn't work half the time. After the first game we switched them for the second game and half of them still didn't work. We did end up going on the other side and bowling, but the people at that desk was just as rude as the laser tag area. This could actually be an awesome place, but they need to learn customer service etiquette. And if you hire all these teenagers to run the entire building, then you need to teach them how to be respectful and helpful. Not rude and snotty. And hold them accountable for their actions!!