The Valparaiso, IN rent a center is the absolute WORST place to rent from! Primarily because the associates (BETHANY) are EXTREMELY RUDE including the manager STEPHANIE!! Both her and her employee threatened me when trying to do business with them over the phone. Bethany was the first person to call me EARLY in the morning and threaten to drag me to court and sue me for all I'm worth because I was behind on a payment. She continued to be extremely disrespectful by calling me a thief. So when she finally hung up on me. I called back to speak with the manager (STEPHANIE) to resolve the issue as to why her employee called me so early in the morning to threaten to sue me and my family for all that we are worth and call me names, and also to discuss her employees very poor attitude. Then to my surprise the MANAGER began to yell too!!! Stating " Well when are you returning it?!" "Why are you calling my store?!" Then the profanity began with her! So I immediately hung up. That was my FIRST and LAST time renting from a rent a center. Talk about a horrible first time experience. Both should be terminated and if those attitudes continue with those employees and MANAGER then that location will get shut down so fast its ridiculous. If I couldn't give a star then I wouldn't but the site made me pick so BEWARE of the rude employees there! I'm done with them and will not recommend that location to ANYONE I know!
All USA
The Valparaiso, IN rent a center is the absolute WORST place to rent from! Primarily because the associates (BETHANY) are EXTREMELY RUDE including the manager STEPHANIE!! Both her and her employee threatened me when trying to do business with them over the phone. Bethany was the first person to call me EARLY in the morning and threaten to drag me to court and sue me for all I'm worth because I was behind on a payment. She continued to be extremely disrespectful by calling me a thief. So when she finally hung up on me. I called back to speak with the manager (STEPHANIE) to resolve the issue as to why her employee called me so early in the morning to threaten to sue me and my family for all that we are worth and call me names, and also to discuss her employees very poor attitude. Then to my surprise the MANAGER began to yell too!!! Stating " Well when are you returning it?!" "Why are you calling my store?!" Then the profanity began with her! So I immediately hung up. That was my FIRST and LAST time renting from a rent a center. Talk about a horrible first time experience. Both should be terminated and if those attitudes continue with those employees and MANAGER then that location will get shut down so fast its ridiculous. If I couldn't give a star then I wouldn't but the site made me pick so BEWARE of the rude employees there! I'm done with them and will not recommend that location to ANYONE I know!