I needed to have a severally damaged outdoor hose spigot extracted and replaced, and was highly satisfied with the process. Andrew was extremely thorough, explained everything he was doing as he went and was very friendly through the entire process. The work was completed quickly, and done very well.
Another cheap drain company got the cap to the clean-out and an auger blade stuck in my drain, then wouldn't call me back. Other companies were suggesting excavating the pipe to remove at a cost of $3-4K. Eddie Garcia from Roto-Rooter came out and really knew what he was doing. He said it was no problem and retrieved both pieces from the drain. He then cleared the tree roots that the other company had supposedly done and charged me for. He used the much larger clean-out in the garage that the other company wouldn't touch because they were scared of the old-school steel cap on it. He did a super professional and thorough job including running a camera 100 ft out to the street sewer to show me that the line was clear. Plus he didn't get a spot of dirt on the carpet or garage. This is the only company I'll be calling about drain issues in the future.
Amazing service. My master bath toilet flooded into the laundry room below while I was in process of moving into our new home. The team came out immediately and fixed me up. Excellent communication and good people. Highly recommended.