RV Parts Nation

We purchased a tri fold sleeper sofa for our camper less than a week ago and it was delivered yesterday, right on schedule. I can't give enough credit to Trina at RV Parts Nation who helped me through the purchase by correctly answering all my questions. The sofa was easy to install and the color and style matches the camper's interior perfectly! And the price was terrific! No problems with communication by email or phone at all. I was kept up to date the whole way through. Thanks again for an easy transaction!

The process of ordering was relatively painless. Trina is knowledgeable, helpful, and cared that I got the correct items. It was difficult to get ahold of her on Monday’s and Friday’s, however she explained to me that it is just her in the office taking all calls and running back and forth to the warehouse to answer people’s questions. She helped me to get the best possible shipping rates. The website does not have that function. The one hiccup in this process was the shipping day. She had quoted a certain day for arrival, when that day came and went I emailed her to check on my order. I got a standard email back saying that my items were shipped that day. Once they were shipped I tracked my packages with the tracking number the company provided and they arrived in a week. I was confused as to what happened in between the original order date and when they were actually sent, but with the understanding of her being completely swamped in the office I can let it go. My order came packaged well and in perfect condition. Overall, there was a bit more worry than ordering from other companies, but the money savings made up for it.