Explorer Van Company

Long review incoming.... This review really started 2 years ago when we bought the van from a dealership that had shady dealings with our explorer salesman. I left a poor review for the dealership because I kept getting emails from them asking me to leave a review so I did. Fast forward 2 years... We’ve taken our explorer conversion van in time and time again for things that have gone wrong or quit working. This last time we took it in it was to address the seat heaters not working. Well the van is now out of warranty even though we’ve not even owned it for the 3 year 36000 bumper to bumper we were told it had. The van sat for over a year waiting to be sold but apparently explorer started their warranty when the conversion was finished and it went to the dealership. So we were short changed a full year on our warranty. In short this will be the first and last time we buy a conversion van from explorer. It is unfortunate because it is comfortable inside - but these are not built to last apparently.