What a waste of money -BYER BE AWARE Bought a new car here RX450, The finance guy offered a coverage for tires and wheels for 899$ It is called platinum plus -Covering it for 4 years, well it looked like a good deal to me, WRONG, I basically just threw away 899$ since the company that LEXUS has a contract with will not cover charges in full. I had a 1' scratch on my wheel and the cost to repair was 125$ but the company would only compensate me for 75$ I called the financial manager at the dealer but she wasn't there so I left her a message, she's too busy I guess, maybe she won't ever call me, I mean why would she? I already bought a car 1 more think I heard, a different person told me that, "they will only cover 50% the second year", "it's in small letters"
First of all, the pictures on the website are not pictures of the actual cars as iv been looking at a vw golf. They said it had no damage and 0 leaks. Iv been talking to sales about this car for 3 days and they said there’s no problem. I get there and the whole side of the car is bent up and crashed ! On top of that there was a massive puddle of oil underneath the car. Please do yourself a favor and stay away from this dealership.