Food is always good. Service is decent inside. Just wish their drive thru was more efficient. It's definitely quicker to go inside.
I went there last around 8pm, there were 4 ahead of me and 2 behind me. There was online one employee working the front alone going back and fourth trying to help customers and cash them out. I felt bad for him but as busy as he was working alone he kept a positive attitude. My issue was 2 things besides waiting 36 minutes on my order. I thought they were just short staffed but no , I noticed the manager in the back talking and playing with another employee. And a second employee wiping down the walk in cooler door with a towel. I am surprised to think the manager felt that wiping down a cooler door was more important then taking care of the customers that were waiting in a line for a long long time. Not only that my friend ordered shrimp and the kid who was working alone called it back to the cooks and the cook said it would be 5 minutes . We got out food and sat down . 5 -10 minutes later I got up to ask if my shrimp was ready and the lady asked if they cooks had shrimp cooking and they said no no one said they needed it when the boy said it loud and clear and they responded 5 min. She told me it will be another 5 min. Then 5 min later I asked for it again and aperently they forgot and she said she would make it and bring it out to me. Once again .. no joke I go back up and ask for my shrimp .. it was already done for 5 minutes but she forgot to bring it too me. She gave it too and and didn't apologize for my 36 minutes wait . Besides waiting 3 times on shrimp . The manager needs to be focused on actually managing the business and when someone needs help with customers she needs to delicate her employees to help . I do not want to wait 35 min on a order that usually takes 10 minutes because she needs someone to wip down a cooler door.
Excellent customer service. The general manager was extremely professional and very great with his personality. The good was great. Very clean place.